Class does not support Automation Error in GeneXproServer 5.0

GepsoftTeam

When I run GeneXproServer 5.0 I get the following output and it does not create new models:

<item created='17/09/2013 09:30:56' severity='0'>Processing run 1...</item>

<item created='17/09/2013 09:30:56' severity='0'>Loading run file... C:\Tests\ExampleRun_2\ExampleRun_000001.gep</item>

<item created='17/09/2013 09:30:56' severity='0'>GepRC - Class does not support Automation or does not support expected interface</item>

<item created='17/09/2013 09:30:56' severity='0'>RUN ERROR: Run 1 could not be processed. Code -5</item>

</log>

How can I solve this problem?

Jose Simas

Hi,

This error indicates that your build of GeneXproTools does not match exactly the build of GeneXproServer.

Please follow these steps to solve the problem:

1. Uninstall both GeneXproTools and GeneXproServer

2. Download both installers from our website:

3. Install GeneXproTools first followed by GeneXproServer.